Archive for the ‘Customer care pack’ Category

The Apollo advantage

Saturday, October 16th, 2010

This week our newest franchise owner has had all his expectations realised as to why he joined Apollo Blinds rather than setting up his own independent blinds company.

Neil Redpath, who owns Apollo Blinds Lancaster, has only been trading a couple of weeks but he’s been racking up the orders – even in the face of stiff competition – and it’s all because of one simple thing.

Neil Redpath Apollo Blinds Lancaster

He is using our customer care pack as the vanguard of his sales strategy and it’s the first thing he shows every customers. The pack covers the guarantee on all our products, advice on how to maintain our blinds and details of all the safety features available – which are of particular interest in homes where children play or visit.

And simply by showing them the pack first, Neil is securing orders because customers are so impressed with the level of professionalism of his franchise company in comparison to local independent companies and they want the peace of mind that only a brand like Apollo Blinds can offer.

It’s such a simple but powerful example of why Apollo blinds stands out from the crowd.