Service & Aftercare

We have been offering superior window blinds that are expertly fitted since 1972 – but we never want to be complacent about the high standards we set for ourselves and that customers should expect from us.

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This is why we are constantly looking for ways to improve the customer experience through a partnership approach with our franchise network, which involves training, feedback and continual professional development in order to keep driving up standards, knowledge and experience for the benefit of Apollo Blinds customers.

Three top tips for the perfect Apollo Blinds experience

TIP 1: The more information you can give our consultants about how and where the blinds will be used, the better – such as blackout blinds for shift workers or in rooms where children sleep.

TIP 2: Most customers aren’t aware of the full range of window blinds, curtains, shutters and awnings that we have available. In a lot of cases, the products our experts may suggest may be different to what you originally had in mind.

TIP 3: Ask our experts about the aftercare service they provide – not all window blinds companies provide the peace of mind that comes with our high level of aftersales care.

Complaints

In the event that your experience of Apollo Blinds falls below the high standards we set ourselves for customer service; the quality of our made-to-measure window blinds, shutters, curtains and awnings; and our expertise in installing all of our products, you are advised to contact your local Apollo Blinds for a quick resolution to any queries.

If your concerns or complaint not resolved to you satisfaction, Apollo Blinds can be contacted at customerservice@apollo-blinds.co.uk

Customer Feedback Form

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