Our Promise to You
Apollo Blinds are one of the few window blinds companies in the UK to offer a genuine two-year guarantee on our window blinds, a three-year guarantee on our wood shutters, a five-year guarantee on our awnings.
Your guarantee covers defects in:
- All internal mechanisms
- Components and brackets
- Fabric delamination
- Operational cords
- Repairs and/or replacements will be made with like or similar parts or products.
Excluded From Your Guarantee
Sorry, but in some cases, guarantees are invalidated by:
- Any conditions caused by normal wear and tear, abuse, accidents, misuse or alterations to the product
- Exposure to the elements (sun, wind and water/moisture damage) and discoloration or fading over time
- Failure to follow our instructions with respect to measurement, proper installation, cleaning or maintenance
- Tampering with the blind or safety device post-installation
In no event shall Apollo Blinds be liable or responsible for incidental or consequential damages or for any other indirect damage, loss, cost or expense. Shipping charges, cost of removal and cost of reinstallation are also excluded from the guarantees.
We aim to exceed your expectations wherever possible, and if you have any questions or problems at any time, please do not hesitate to contact us.